We deliver within a 10 km radius of the Brisbane CBD.

If you would like to place an order for a delivery further away, please contact us at the shop or send an email and we can let you know if it’s possible.

Our daily cut off time for ordering same day delivery is 11.00am (Brisbane time).

If you are within our immediate neighbourhood and you require flowers delivered past the cut-off time, please call the shop and we will see if we can accommodate your request.

Please give us a call or pop in store. You can also see our full contact information on our Contact page.

Online store: We accept Paypal, Stripe and credit card payments (including AMEX)

In store:We accept credit cards, cash and EFTPOS.

Our mornings are spent designing and prepping flower orders and therefore most orders are delivered after lunchtime.

We cannot guarantee a fixed delivery as the couriers work out the most efficient route according to the orders they receive on any given day.

If you do require delivery by a certain time, please call the shop and we can see what we can do to accommodate your request.

If the recipient isn’t home, we will leave their flowers in a protected area within the property (at the front door etc - somewhere shaded from the hot sun).

If you have a specific request with regards to where they should be left, please let us know when you place the order (this includes gate codes/appt/house access).

If we can’t get in or find a safe place to leave the flowers, our courier will bring the arrangement back to the store.

We will then need to make a re-delivery with a 2nd delivery charge.

We will usually only try and call the receiver or sender if there is a problem with the delivery.

If we are given the incorrect address and we deliver to the incorrect address, then you will need to place another order.

This is not very common, however might happen from time to time.

It’s really important to check all delivery details (address, access etc) and with hospital orders, to ensure that you give as many details with regards to ward, and discharge date/time).

If we need to make a re-delivery a 2nd delivery charge will need to be incurred, or alternatively the flowers can be picked up from our store with no extra charge.

We love meeting our customers, so are very happy for you to collect your orders from us.

Make sure that you pick up within our store opening times. You’ll just need to select pick up online when ordering.

If the recipient leaves work early, before the courier arrives, their flowers will be left at their workplace for them to receive the next day.

We are generally unable to re-direct deliveries after they have been made.

All bouquets are delivered with a water source, so they will not die overnight.

If you'd like to know the status of the delivery, please call the store.

Please note our daily cut off time for ordering same day delivery is 11.00am (Brisbane time).

We understand that sometimes things change, so give us a call at the shop, or send an email.

It’s hard for us to do anything once the flowers have left the shop, however if they are still in the shop, we will try to accommodate changes where we can.

Yes, we love working with stylists and understand the need to meet a creative brief or to compliment a particular aesthetic.

We welcome stylists to call and arrange for us to source a specific product as part of our range.

We offer bespoke floral arrangements and installations for all of our clients, whatever the size of your event.

Through an initial consultation we will guide and work with you to arrange the highest quality florals for your celebration of event.

Please call, visit us in store or send us an email.

We have a large range of flowers and nature often provides many beautiful alternatives. It’s best to have a conversation with us about what you’re looking for and we can recommend the best options available.

Monday – Thursday:   9.00am – 4.00pm

Friday: 9.00am – 5.00pm

Sat: 9.00am – 4.00pm

Sunday: closed

We are located at 141 Latrobe Terrace, Paddington 4064 QLD

Parking is street side. We understand that Paddington can be challenging at the best of times, so if you are concerned about getting parking, you can always call ahead and we will try our best to prepare your order so you can pay over the phone and park briefly to collect it.