Refund policy
Willow Blue Flora goes to great lengths to source the very best flowers and products for our customers. Flowers sold online are perishable and a flower's life span is dependent on the variety, season, environment and care, resulting in varied life spans for different flowers.
Flower availability is dependent on seasonality and market availability. As a result, not all goods produced are exactly as pictured on www.willowblueflora.com, by accepting these terms and conditions you are acknowledging there may be material differences between images and produced goods.
You can generally expect your flowers to last 4-7 days provided they are cared for correctly. Please refer to our Care Instructions page for how to get the best out of your flowers.
We are available on + 61 (07) 3367 1950 and email hello@willowblueflora.com to answer any of your concerns or questions regarding the care of your flowers.